The general conditions of sale described below (hereinafter, General Conditions), signify the contractual relationship between any user of the website www.edinventa.com (hereinafter, referred to as the “USER”) and the commercial entity EDUCAINVENTIONS, S.L. (hereinafter, THE COMPANY).
These general conditions of sale are the only applicable and replace any other general condition, except in case of previous cancellation, clearly and written. The COMPANY may occasionally modify the articles of its general conditions, so it is advisable that these can be read at each visit of the website www.edinventa.com (hereinafter, referred to as “The WEB”).
These modifications are attributable from their publication on the Internet and they can not be applied to contracts previously concluded. Each purchase on the WEB is reserved for the general conditions available on the date of the order. We consider that once you have done an order, you have accepted our reservations; the general conditions of sale have been read.
Accessing the WEB, you agree to respect the General Conditions as well as the Conditions of Use contained themselves.
2. Placing order
We put at your disposal one (1) modality to make an order: By Internet in our web page: (24h/day, 365 days/year) www.edinventa.com
3. Information about the products
The marketed products on the WEB are exclusive of the registered trademarks by the COMPANY, it is also possible that THE COMPANY may sell items from different manufacturers than the one mentioned previously.
The sales prices indicated on the WEB are shown in euros and:
- In case of being in the Iberian Peninsula, they will include VAT and transportation to the customer’s address.
- If you are in the Canary Islands or the Balearic Islands, VAT will be included. These shipments carry an additional extra cost of 16 euros.
It must be taken into account that orders will be shipped within limitations of available stock.
If one of the ordered items is not in stock, we promise to contact you as soon as possible to propose alternatives.
The deadlines for all orders are from the time you placed the order, as long as it is done before 12:00 hours Monday through Friday (GMT +1). In the event that they are made after the indicated time, the term will begin to count from the next working day. These conditions are met as long as the order’s date does not send another different delivery date.
The shipping cost to Peninsula is included in the price and it is done regularly with TOURLINE EXPRESS MENSAJERÍA S.L.U. The estimated deadline is 72 hours to the Peninsula and the Balearic Islands. For the Canary Islands, the estimated deadline is usually longer due to the intervention of the customs authorities.
The products purchased from the COMPANY will be sent to Peninsular Spain and the Balearic and Canary Islands. The order will be sent to the address you indicated at the moment you made your purchase.
The COMPANY does everything possible to respect the delivery deadlines mentioned in the WEB. However, the COMPANY is not responsible for the consequences due to a delay of shipment or a loss of the package by persons outside the transport’s contract, by yourself or due to unforeseeable or insurmountable reasons or causes of Force Majeure.
We advise you that upon receipt your package, verify that everything is in accordance with your order and in perfect condition. If you do not agree with the items delivered, sign and indicate by hand on the delivery note the anomalies you found upon receipt it.
7. Secure payment
We have various payment means, credit card, Paypal and/or cash on delivery. In the purchase process you will able to select the most suits your needs.
The entire web application works through SSL, which means that the data is encrypted, which ensures the information security that circulates between the client and the online store.
Additionally, all payment pages are hosted and processed on the servers of SiteGround Spain S.L., which means it is not stored any sensitive payment information in the COMPANY databases. The only information that will be stored in the COMPANY is that related to the contact information to be able to carry out an order effectively.
SiteGround Spain S.L. has the necessary certifications to ensure to the client that the transactions are carried out efficiently and safely. More information at www.siteground.es
8. Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract)
To the attention of EDUCAINVENTIONS, S.L.. , C/ Cabezo, 26, 21200; or by writing an email to: [email protected]m
- I hereby notify that I want to revoke the sales contract of the next product (*)
- Order/received (*)
- Consumer’s name and user or consumers and users
- Consumer’s address and user or consumers and users
We recommend you to write us an email because it is faster and easier, but of course, If you rather you can send us a certified letter.
Our return policy is that if it is a factory defect we will return the full amount and, if not, we will return the amount minus the return costs (we share expenses, because we pay the shipping costs)
We will only accept products return in their original condition, in other words, in their packaging, with their accessories and instruction manuals.
The return process is the following:
- Write mail to [email protected] indicating in the subject “Return”
- In the email body indicate:
- Order ID and date
- Reason for return
- Collection place and collection time-slot
- Within 10 days from the goods reception you will receive the return.
10. Guarantees and After-Sales Service
All material sold on our website benefits from:
- The legal guarantee of conformity
- The legal guarantee from hidden flaws
- Manufacturers’ guarantees, whose length and duration differ according to the products and brands
(Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees)
Quality incidents: In case of defective product, it will be replaced only in the case that corresponds to a quality incident. This evaluation will be carried out by a specialist in quality of the COMPANY.
11. Litigations and responsibilities
The COMPANY is not responsible for not execution of the present conditions in case of force majeure. As defined by the Spanish courts of law and in case of a customer fault or an unforeseeable fact attributable to a person outside the contract.
The COMPANY is not responsible for the consequences that may result from improper use of the products sold on the WEB.